Crickex Long's Terms & Conditions

1 General Introduction

Crickex Long (hereinafter referred to as "we", "platform", or "service") is an online sports analysis and betting information platform built for bettors in Bangladesh. These terms and conditions constitute a legal agreement between you (the user) and Crickex Long.

By using Crickex Long, you confirm that:

• You are at least 18 years of age.
• You are legally eligible to use online betting or gaming services under the laws applicable in your jurisdiction.
• You have read and agreed to all of these Terms & Conditions.
• You are using Crickex Long of your own free will and at your own risk.

2 Account Registration & Verification

An account is required to access the full range of Crickex Long services. During registration, you must provide accurate and complete information.

2.1 Registration Requirements

• Each individual may register only one account.
• Name, address, phone number, and email must be provided accurately.
• Accounts created using false or third-party information will be considered invalid and subject to termination.
• Crickex Long may request additional documents for identity verification at any time.

2.2 Account Security

You are solely responsible for keeping your account login details confidential. Do not share your password with anyone. You are liable for all activity on your account, even if carried out by a third party. If you notice any unauthorized access, contact support@crickexlong.com immediately.

3 Platform Usage Policy

By using Crickex Long, you agree to follow the policies below. These apply to all members and are strictly enforced to maintain a safe and healthy environment for everyone.

3.1 Permitted Use

• Reading and sharing Crickex Long's analysis, data, and guides for personal use.
• Using the platform's features as intended.
• Treat the support team with courtesy and respect.
• Using the service by logging into your own account.

3.2 Unauthorized Use

• Republishing or selling Crickex Long's content for commercial purposes.
• Accessing the platform using automated bots or scripts.
• Attempting to collect or hack other members' information.
• Disrupting the normal operation of the platform.

4 Payments & Transactions

The following rules strictly apply to all financial transactions on Crickex Long. Following the correct information and process will ensure your transactions are safe and completed quickly.

4.1 Deposit

• Only payment methods registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.
• Minimum and maximum deposit limits are listed on the payments page.
• Deposits generally take 1–30 minutes to reflect in your account.

4.2 Withdrawal

• KYC verification must be completed before withdrawals can be processed.
• Withdrawals can only be made via the same method used for the deposit.
• Withdrawals are typically processed within 1–5 business days.
• Crickex Long reserves the right to request additional verification for any unusual transactions.

5 Bonuses & Promotions

Crickex Long offers various bonuses and promotional offers from time to time. Each offer has its own terms, which are detailed on the respective offer page.

• Bonuses are available only to members who meet the specified eligibility criteria.
• After receiving a bonus, specific wagering requirements must be met.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Crickex Long reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is established, the relevant bonus and any associated winnings may be forfeited.

6 Prohibited Activities

The following activities are strictly prohibited on Crickex Long. Violating any of these will result in permanent account closure and, where applicable, legal action.

7 Responsible Gaming

Crickex Long believes that betting is entertainment, not addiction. We encourage all our members to bet responsibly. Crickex Long offers a range of tools to support responsible gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: Receive session alerts at set intervals.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 weeks.

If you're experiencing gambling-related issues, visit our Responsible Play View Page.

8 Intellectual Property Rights

Crickex Long's website, logo, analytical content, graphics, design, and software are the exclusive intellectual property of Crickex Long. All rights are reserved.

• Content from Crickex Long may not be copied, reproduced, or distributed without written permission.
• Reading and sharing content for personal, non-commercial purposes is permitted.
• Crickex Long's trademarks and logos may not be used without prior permission.

9 Limits of Liability

Crickex Long is committed to delivering the highest quality service, but we are not liable for the following:

• Financial losses resulting from betting decisions.
• Service disruptions caused by technical issues or server downtime.
• Incomplete or inaccurate information from third parties.
• Any loss resulting from an internet connection failure.
• Your account information being accessed by a third party due to your own negligence.

Analysis provided by Crickex Long is for informational purposes only. No analysis or prediction guarantees a win.

10 Account Suspension & Termination

Crickex Long reserves the right to suspend or permanently terminate an account without prior notice in the following circumstances:

• Violating any part of these terms and conditions.
• Registering with false information.
• Engaging in fraud or illegal activities.
• Operating multiple accounts.
• As directed by the relevant authorities.

You may close your account at any time by contacting support@crickexlong.com. Prior to closure, you will have the opportunity to withdraw any verified balance.

11 Dispute Resolution

Any dispute between Crickex Long and a member will first be addressed through direct communication.

• Submit any complaints to support@crickexlong.com.
• Crickex Long will provide an initial response to complaints within 7 business days.
• Complex matters may take up to 30 days to resolve.
• If no mutual resolution is reached, the matter will be handled in accordance with applicable law.

12 Contact

For any questions or comments regarding these Terms & Conditions, please contact us through the following:

• Email: support@crickexlong.com
• Support: Use the platform's live chat for 24/7 support.
• FAQ: For answers to common questions FAQ Page View.

Crickex Long reserves the right to update these Terms & Conditions at any time. If changes are made, we will notify you by email or via an on-platform notification. The date of the latest update will always be shown at the top of this page.